What is a Patient Advocate?

May 26, 2023

A patient advocate assists patients in navigating the complex healthcare system by providing support, guidance, and education. They provide support in creating individualized care plans and act as an extra set of eyes throughout the entire process. They can also be helpful in making medical decisions, communicating with providers, mediation, helping to interpret medical records and test results, and advocating for better treatment options for their clients. Additionally, patient advocates can help ensure that insurance and billing policies are followed correctly.

In addition to providing direct assistance to patients, they can also work with hospitals, clinics, or other healthcare facilities to help improve overall care. For example, they may design programs designed to enhance communication between patients and providers or suggest changes in policy or procedures that could benefit everyone involved.

Note that there is a pretty big difference between hospital hired patient advocates (Patient advocates that work for the hospital) and privately hired:


Why Hire a Patient Advocate?

There are many reasons why hiring a patient advocate makes sense if you are struggling with the complexities of managing your or a loved one's health care needs. For one thing, they can provide invaluable support during times when you need it most – such as when dealing with a new diagnosis, trying to understand complex medical terminology, or family medication when a loved one is critically ill. Their expertise in navigating the medical system can save you time and effort while ensuring that you get the best possible outcome from your healthcare experience.

Moreover, having someone knowledgeable about health care laws and regulations on your side means that any issues or concerns can be addressed quickly and effectively without having to sift through piles of paperwork or contact multiple people for help. 

Here at Goldcrest Wellness, our patient advocate is not only board certified, but has been working in the medical field, on the front lines for more than 15 years and has expertise and inside knowledge that most private hire patient advocates lack! 


If you’re feeling overwhelmed by managing your or a loved one's health care needs alone, consider hiring a patient advocate today! Patient advocates work on behalf of the patient to make sure they get their best possible outcome from their healthcare experience by providing support, guidance, and education throughout the process. Not only do they have expertise in navigating the complex healthcare system, but they can also provide invaluable emotional support during times when needed most – such as when dealing with a new diagnosis or trying to understand complex medical terminology.

Contacting an experienced patient advocate today could be just what you need to get back on track towards better health outcomes tomorrow!

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